Use Your Own URL-shortening Service

The Social Sharing solution automatically shortens links using the domain.

However, if you would like to use a different domain, this can be configured in the Dashboard. This feature uses a configured custom domain by default. To specify a different domain, please contact your Janrain representative.

Note:  URL shortening can be toggled on and off on a per use basis using the shorten-url JavaScript setting.

This feature is only available to: Pro Enterprise tag

Custom Shortening

To change the domain used when shortening URLs:

  1. Sign in to your Dashboard application.
  2. Click the Manage Engage App button (Manage_SL_App_Icon) corresponding to the sharing app.
  3. Click the Settings button.
  4. In the Custom URL Shortening section (see Figure 1), enter the custom domain used for your site. Note: This domain must be already provisioned by Janrain to work.
  5. Select the Save button.
  6. Once the domain is configured in the Janrain dashboard, you will need to add a CNAME (also known as an alias) to your custom domain that points to Adding a CNAME differs from one hosting provider to another, so contact your provider if you need specific instructions. NOTE: Adding a CNAME may take up to 48 hours to take effect.

The domain will now be used instead of the to shorten URLs.