Engagement Moderation

User posts may be approved or rejected by a moderator from the Engagement dashboard. A moderator must be granted moderation privileges by your Engagement dashboard administrator. After the solution has been provisioned, Janrain will provide a standalone guide that contains specific moderation procedures.


In the pre-moderation process, postings are automatically routed to the Pending queue, where the moderator can individually approve or reject them. You must select the stream’s Pre-Moderate option to do moderation this way.


By default, after filtering, posts flow into the Approved queue and are then published on the website. The moderator can then go to the Approved queue and individually reject posts or put them into pending status.